and life goes on . . .

All of us have scars on our backs - not always literal ones - where we have been stabbed. I have a new one from yesterday, and it is still bleeding. The data came in, looked as expected after several days of troubleshooting, I was happy, offered the customer a glass of wine to celebrate, and the next morning the proverbial substance hit the rotating oscillator. Personal attacks via the e-mail bomb made it necessary for me to pull a bit of data and leave ASAP. I REALLY didn't see this one coming. Different culture perhaps made the body language unreadable, but I was for sure blindsided. Fortunately my managers trust and respect me, but who needs this? It's really hard to dodge all of that proverbial substance when it is flying around. The customer may always be right, but not this time, folks. I for sure didn't need this one. aargh.